Medical Administrative Assistant - Live/Online

This course will be held online with a live instructor during the course hours/times listed. A few days before the start date of class, you will receive an email with important course information, including the course link

This program prepares students to be professional medical administrative assistants dedicated to front office skills in a healthcare setting. Graduates are equipped to answer phones, process bills, communicate with patients, be up-to-date with HIPAA compliance and general office duties. The program goal is to prepare competent entry-level medical administrative assistants in the cognitive (knowledge), psychomotor (skills), and affective (behavior) learning domains..

Recommended Prerequisites:  High School Graduate or GED holder.

Tuition includes Book(s) and Materials

Topics Covered:

1. Identify parts of the human body.
2. Describe the basic function of each body system.
3. Utilize medical terminology in written and spoken communications.
4. Define medical terminology commonly found in the medical record.
5. Prepare and maintain the medical record.
6. Prepare and maintain the appointment schedule.
7. Demonstrate proper telephone handling techniques.
8. Compose and prepare medical correspondence.
9. Transcribe a dictated medical report.
10. Manage incoming and outgoing financial transactions for the medical practice.
11. Complete basic insurance forms, including the use of ICD-9 and ICD-10.
12. Assist with office emergencies.

For more course information, please click here: https://utep.theknowledgebase.org/connect-live-online/catalog/course-description/Medical-Administrative-Assistant---Live-Online/1451/1485

This course will be held live/online. An email with course information will be sent to students approximately 1-3 days prior to the start date of class. Company Payment: If your Company/Organization will be paying for your course enrollment, a company credit card may be used during your online registration. If a Purchase Order (PO) or check will be used, please contact Sylvia Monsisvais at samonsisvais@utep.edu for more information. COURSE WITHDRAWAL: Refunds will be issued, minus a 15% cancellation fee per course, cost of materials, and/or lab fees, if a written request is faxed/ prior to the first day of the scheduled course. Refund requests must include your name, daytime telephone number, and the course number or name. This policy applies to all registrations, regardless of the payment method. Send your request via: E-mail: ppp@utep.edu Fax: 915-747-5538 Mail: UTEP Professional and Public Programs 101 West Robinson Avenue Memorial Gym, Suite 111 El Paso, TX 79968-0602 Phone requests will not be accepted for refund. Exceptions for refunds. Online Courses: There are no refunds for online courses. Other refund policies may apply to Conferences, Customized Training & Services, and other special programs. NOTE: Please allow 2-3 weeks for processing refunds. No refunds will be given on or after the first-class meeting. $35 fee will be charged for returned or canceled checks.